Teamleader Focus
Coming soon. This is what the Teamleader Focus integration will do:
- Before the conversation: recognise the caller or chat visitor by phone number or email, with contact, company and open deals.
- During the conversation: create a new contact, only after a clear "yes" from the customer.
- After the conversation: the summary as a note or activity on the contact.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Salesforce
Coming soon. This is what the Salesforce integration will do:
- Before the conversation: recognise the caller or chat visitor by phone number or email, with contact, company and open deals.
- During the conversation: create a new contact, only after a clear "yes" from the customer.
- After the conversation: the summary as a note or activity on the contact.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Odoo
Coming soon. This is what the Odoo integration will do:
- Before the conversation: recognise the caller or chat visitor by phone number or email, with contact, company and open deals.
- During the conversation: create a new contact, only after a clear "yes" from the customer.
- After the conversation: the summary as a note or activity on the contact.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Zoho CRM
Coming soon. This is what the Zoho CRM integration will do:
- Before the conversation: recognise the caller or chat visitor by phone number or email, with contact, company and open deals.
- During the conversation: create a new contact, only after a clear "yes" from the customer.
- After the conversation: the summary as a note or activity on the contact.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Zendesk
Coming soon. This is what the Zendesk integration will do:
- Before the conversation: recognise the customer and load open tickets.
- During the conversation: tell the customer the status of an existing ticket.
- After the conversation: create or update a ticket with the summary, marked urgent when the conversation calls for it.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Freshdesk
Coming soon. This is what the Freshdesk integration will do:
- Before the conversation: recognise the customer and load open tickets.
- During the conversation: tell the customer the status of an existing ticket.
- After the conversation: create or update a ticket with the summary, marked urgent when the conversation calls for it.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Moneybird
Coming soon. This is what the Moneybird integration will do:
- Before the conversation: recognise the customer by phone number.
- During the conversation: say whether an invoice is open or paid, only after the customer has identified themselves and without reading out amounts.
- After the conversation: a note on the customer.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Exact Online
Coming soon. This is what the Exact Online integration will do:
- Before the conversation: recognise the customer by phone number.
- During the conversation: say whether an invoice is open or paid, only after the customer has identified themselves and without reading out amounts.
- After the conversation: a note on the customer.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Xero
Coming soon. This is what the Xero integration will do:
- Before the conversation: recognise the customer by phone number.
- During the conversation: say whether an invoice is open or paid, only after the customer has identified themselves and without reading out amounts.
- After the conversation: a note on the customer.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
3CX
Coming soon. This is what the 3CX integration will do:
- You keep your existing phone system or number; Twilper answers or receives the forwarded call.
- The AI assistant can transfer back to an extension or ring group in your phone system.
- Calls, summaries and missed calls appear in the shared inbox.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Voys
Coming soon. This is what the Voys integration will do:
- You keep your existing phone system or number; Twilper answers or receives the forwarded call.
- The AI assistant can transfer back to an extension or ring group in your phone system.
- Calls, summaries and missed calls appear in the shared inbox.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Microsoft Teams Phone
Coming soon. This is what the Microsoft Teams Phone integration will do:
- You keep your existing phone system or number; Twilper answers or receives the forwarded call.
- The AI assistant can transfer back to an extension or ring group in your phone system.
- Calls, summaries and missed calls appear in the shared inbox.
Want to be among the first to use this integration? Request it on the integration's page in the directory.
Rules per integration
Coming soon. Today the rules are set per type of integration (see the integrations overview). Next, you will be able to fine-tune them per integration:
- Set per integration what the AI may and may not do, for example read-only, or write only after a team member confirms.
- Switch an integration on or off per channel (website chat, WhatsApp, phone).
- Conditions such as "existing customers only" or "during opening hours only".
Until then
- Send events (new conversation, lead, summary) with webhooks to Zapier, Make or n8n and pass them on to your system there.
- Let the AI query your own system with the bot link.
- Use API keys to add contacts and notes to Twilper from your system.
Good to know
- Requests decide what we build first. Tell us what you want to use the integration for.