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Coming soonHelpdesk
Twilper and Zendesk
Create and update tickets from chat and phone.
Not available yet. What follows is the plan and may still change. Requests decide what we build first.
Planned
What the Zendesk integration will do
- 1Before the conversation
Recognise the customer by phone number or email and load open tickets from Zendesk.
- 2During the conversation
Tell the customer the status of an existing ticket.
- 3After the conversation
Create or update a ticket in Zendesk with the summary, marked urgent when the conversation calls for it.
Request
How to request it
- 1Request the Zendesk integration with the form; your message is prefilled.
- 2We'll tell you when a beta opens and whether your setup fits.
- 3Until then: send events through webhooks to Zapier or Make, or let the AI query your own system with the bot link.
Twilper
Want to be first to use Zendesk?
Tell us which system you use and what for. Your message is prefilled in the form.
No strings, no sales pitch: we'll work out together which channels matter most to you.